While it supplies to letting agents and landlords in the private sector, its most significant clients are social landlords such as councils and housing associations, which account for c 80% of revenues.
The range of products provided includes typical lounge, dining room and bedroom furniture and also white goods, window coverings and some accessories. Its level of customer service, coupled with well-trained and uniformed staff and competitive pricing, ensures that the business enjoys long-standing relationships with its key clients, who typically commit to multi-year contracts.
The business does not advertise, with word of mouth and recommendation being sufficient to ensure year over year organic growth. Sales for the current year are forecast at £1.75M, delivering an adjusted EBITDA approaching £300k. There remain significant growth opportunities for new owners pursuing a more aggressive marketing approach.